DoubleTree By Hilton London Excel | Hotel in London
Hotel in Custom House, London
Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. Our room service is from 6.30am to 11pm A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.
DoubleTree By Hilton London Excel is located in London.
This 285 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Internet, Laundry, and several others. This is a 4 star rated property and has over 5236 reviews with the average score of 8.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 285 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.
This DoubleTree By Hilton London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree By Hilton London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
-
Restaurant
-
Wine/Champagne
-
Kids' meals
-
Bar
-
Special diet meals (on request)
-
Breakfast in the room
-
Kid-friendly buffet
-
Parking on site
-
Parking
-
Electric vehicle charging station
-
Accessible parking
-
Toilet with grab rails
-
Wheelchair accessible
-
Live sports events (broadcast)
-
Fitness
-
Fitness center
-
Heating
-
Convenience store on site
-
Air conditioning
-
Non-smoking rooms
-
Facilities for disabled guests
-
Elevator
-
Family rooms
-
Safe
-
Wifi in all areas
-
Soundproof rooms
-
Smoke-free property
-
Pet friendly
-
Room service
-
Vending machine (snacks)
-
Pet bowls
-
Baggage storage
-
Vending machine (drinks)
-
Pet basket
-
Ironing service
-
Meeting/Banquet facilities
-
24-hour front desk
-
Express check-in/out
-
Daily housekeeping
-
Business center
-
Laundry
-
Dry cleaning
-
Invoice provided
-
Free Wifi
-
Wifi
-
Internet
-
Outdoor furniture
-
Terrace
-
Key card access
-
CCTV outside property
-
Smoke alarms
-
CCTV in common areas
-
Fire extinguishers
-
Guests have the option to cancel any cleaning services for their accommodation during their stay
-
Linens, towels, and laundry washed in accordance with local authority guidelines
-
Use of cleaning chemicals that are effective against coronavirus
-
Guest accommodation disinfected between stays
-
Property cleaned by professional cleaning companies
-
Delivered food covered securely
-
All plates, cutlery, glasses, and other tableware sanitized
-
Food can be delivered to guest accommodation
-
Process in place to check health of guests
-
Access to healthcare professionals
-
Staff follow all safety protocols as directed by local authorities
-
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
-
First aid kits available
-
Cashless payment available
-
Contactless check-in/out
Policies
A credit or debit card authorization of at least gbp 50 is required upon check in at the hotel, from the person(s) staying at the hotel, if the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. if this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, parking is subject to availability due to limited spaces.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Queen Room
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomBody soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaDeskBedroomLinens, Alarm clock, Childrens' cribsKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed |
|
Deluxe Queen Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaDeskViewRiver view, View, Sea viewBedroomLinens, Alarm clock, Childrens' cribsKitchenCoffee machine, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed |
|
Queen Room - Mobility Access
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Walk-in shower, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaDeskBedroomLinens, Alarm clock, Childrens' cribsKitchenElectric kettleViewSea viewAccessibilityAccessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Lower sink, Toilet with grab rails, Roll-in showerRoom AmenitiesSocket near the bed |
|
Queen Room with Sofa Bed
Room Type:
Triple
Room Size:
21 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomBody soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaSofa, DeskBedroomLinens, Alarm clock, Childrens' cribsKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSofa bed, Socket near the bed |
|
Twin Room
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomBody soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaDeskBedroomLinens, Alarm clock, Childrens' cribsKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed |
|
Deluxe Twin Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaDeskViewRiver view, View, Sea viewBedroomLinens, Alarm clock, Childrens' cribsKitchenCoffee machine, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed |
|
Deluxe Accessible Twin Room with View
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaDeskViewRiver view, View, Sea viewBedroomLinens, Alarm clock, Childrens' cribsKitchenCoffee machine, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevator, Lower sink, Toilet with grab rails, Roll-in showerRoom AmenitiesSocket near the bed |
|
Twin Room - Mobility Access
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomBody soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Walk-in shower, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaDeskBedroomLinens, Alarm clock, Childrens' cribsKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Lower sink, Toilet with grab rails, Roll-in showerRoom AmenitiesSocket near the bed |
|
Deluxe Queen Room with Balcony and View
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVOutdoorsBalconyLiving AreaSitting area, DeskViewCity view, River view, View, Sea viewBedroomLinens, Alarm clock, Childrens' cribsKitchenCoffee machine, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed |
|
Deluxe King Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVLiving AreaDeskViewRiver view, ViewBedroomLinens, Alarm clock, Childrens' cribsKitchenCoffee machine, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed |
|
Deluxe One-Bedroom King Suite with View
Room Type:
Suite
Room Size:
54 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVKitchenCoffee machine, Refrigerator, Dining table, Electric kettleLiving AreaSofa, Sitting area, DeskViewRiver view, Landmark view, ViewBedroomLinens, Alarm clock, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed |
|
One-Bedroom King Suite with City View
Room Type:
Suite
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralHeating, Air conditioning, Iron, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Radio, Telephone, TVKitchenCoffee machine, Refrigerator, Dining table, Electric kettleLiving AreaSofa, Sitting area, DeskViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed |
FAQ's
Is this Custom House hotel pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Custom House hotel?
Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Custom House hotel have a swimming pool?
No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Custom House hotel?
Best-rates for the Custom House hotel starts from $162 per night with includes Parking, Pet Friendly, Accessibility, EV Charge Station, Guest Services, Entertainment, Internet, Laundry, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Business Services, Sports/Activities, Bar, Air Conditioner, Wellness Facilities, Restaurant, Breakfast, Child Friendly, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Custom House hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Custom House hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Custom House hotel?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Custom House hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
